“Remind people who they are instead of just complimenting them on what they’ve done. Praise and acknowledgement is nice, but that’s a bit like telling your dog that his tail wags really well.

The idea is to focus on the person behind the accomplishment or problem. It’s a fundamental distinction of who versus what. When you help the person get more in touch with who they are, they’ll produce better whats. If you focus primarily on what’s, you’ll soon be expecting the tail to wag the dog”

Thomas J Leonard,
Founder of Coach U and Coachville

We all like to feel appreciated after all… and the best way to build a happy and enthusiastic team is by showing your appreciation and positive belief in the capabilities and talents of those around you.

A bit of belief from others is a boost for our own self-belief

Warmly